Whispo Team, processes your personal data when you use our application (“ Whispo ”, “we”, “our” or the “Application”) or website ( the “Website” and together with the Application, the “Products” ).
In this privacy policy ( “Privacy Policy” ), we would like to provide you with information about us, the nature, scope and purpose of data collection and usage, and give you insight into the processing of your personal data.
This Privacy Policy applies to the websites, applications and other services we operate. We process personal data that you provide to us as a user of our products (for example, by using our products) and personal data that users provide to us ("Data").
Without some of your data, such as basic profile details and the types of people you want to meet, we can't help you make meaningful connections. We also collect information generated when you use our services, such as access logs, and information from third parties, such as when you access our services through social media accounts. If you need more information, we'll go into more detail below.
You choose to provide us with certain information when you use our Services. This includes:
gender
Optional Information: Certain information is optional when registering and can be added or removed by you later, such as pictures. You can allow us to access your camera or photo album.
Payment and Subscription Information
We use payment providers (e.g. Apple, Google) to process payments. When you subscribe to a paid service or purchase something directly from us, you provide information such as your debit or credit card number or other financial information to our payment provider or us. While we do not store any credit card information ourselves, we do store the payment ID number provided by the respective provider, which can be assigned to an individual by that payment provider, as well as your subscription term, price, currency, VAT (based on country information), and payment provider.
As part of operating the Service, we process your chats with other users and the content you post.
When you choose to participate in one of our promotions, events or contests, we collect the information you use to register or participate. If you win a prize, we collect financial information to reward you.
If you contact our customer service team, we collect the information you provide during your interaction. We may monitor or record these interactions for training purposes and to ensure high quality service.
When you participate in a survey or focus group, you provide us with insights into our products and services, responses to our questions, and recommendations.
In addition to the information you provide directly to us, we also receive information about you from other people, including:
Register via social media. You can create and log into your account using your social media login information (such as Facebook login information). We will receive your first and last name, email address, gender, and profile picture.
Other partners. We may receive information about you from our partners, for example when Whispo adverts are published on partners’ websites and platforms (in which case they may pass on details about the success of the campaign).
Other Users. Other users may provide information about you when they use our Services. For example, if other users contact us with questions about you, we may collect information about you from them.
When you use our Services, we collect information about which features you have used, how you have used them, and the device you use to access our Services. For more details, see below:
Usage Information. We collect information about your activities on our Services, such as how you use them (e.g., the date and time you logged in, the features you used, searches, clicks and pages displayed to you, referring web page addresses) and how you interact with other users (e.g., users you connect and interact with, the times and dates of your communications, the number of messages you send and receive).
Device Information. We collect information about the device you use to access our Services, including:
Hardware and software information, such as IP address, device ID and type, device-specific and application settings and characteristics, application crashes, advertising IDs (such as Google’s AAID and Apple’s IDFA, both of which are randomly generated numbers that you can reset by going to your device settings), browser type, version and language, operating system, time zone, identifiers associated with cookies or other technologies that uniquely identify your device or browser (such as IMEI/UDID and MAC address);
Information about your wireless and mobile network connections, such as your service provider and signal strength;
Other information with your consent. If you give us permission, we may collect your precise geolocation (latitude and longitude) in various ways, depending on the Services and device you use, including GPS, Bluetooth or Wi-Fi connection. If you give us permission to explicitly allow such collection, your geolocation may be collected in the background even if you are not using the Services. If you refuse us to collect your geolocation, we will not collect it. Similarly, if you consent, we may collect your photos and videos (for example, if you want to post photos, videos or streaming media on the Services).
biscuit
This website uses "cookies" - small text files placed on your computer, mobile device and/or stored by your browser. The basis for processing data through cookies is our legitimate interests. We use and may allow others to use cookies and similar technologies (e.g. web beacons, pixels) to recognize you and/or your device.
We use your data to provide our services and help protect your security.
Create and manage your account
To provide you with customer support and respond to your requests
Seal the deal
Communicate with you about our services, including order management and billing
Connect with other users. Analyze your profile, service activity, and preferences to recommend meaningful connections to you and recommend you to others
Performance. To monitor, analyze, and improve the use of our products and to protect the security or integrity of our products.
Research and development. Conduct further development research to develop new features and provide you with a better, more intuitive and personalized experience
discount. Administer sweepstakes, contests, discounts or other offers
advertise. Target and measure advertising performance to registered users and visitors using the following data (alone or in combination):
gender;
age;
language;
Activity data (purchases, usage)
Marketing President.
Push message marketing: With your explicit consent , we will send you marketing push messages.
Notice Regarding Commercial Email: Members agree to receive commercial email messages from the Company and acknowledge and agree that their email address and other personal information may be used by the Company to initiate commercial email messages.
Retargeting: You may see marketing messages on the platforms listed below. In addition, other users on these platforms with similar characteristics to you may also see marketing messages on these platforms (i.e. Facebook Lookalike Audiences). You can opt-out at any time through our Customer Support. It may take a few days after opting out to be removed from all audiences.
(List of other platforms: Facebook, Instagram, Google, Twitter, Vungle, UnityAds, Snapchat and Bytedance)
law enforcement.
Addressing ongoing or suspected misconduct on or off the platform
Conduct data analysis to better understand and design countermeasures to these activities
Retain data related to fraudulent activity to prevent recurrence
obey.
Comply with our obligations and comply with all applicable laws and regulations.
When you voluntarily disclose information on the Services, including your public profile, you are sharing that information with other users. Please be careful with your information and make sure that what you share is what you would like to see publicly, because once you share your information, neither you nor we can control what others do with it.
If you choose to limit the audience for all or part of your profile or certain content or information about you, it will be displayed according to your settings.
We share your information with others who help us provide and improve our products, such as for maintenance, analysis, auditing, payment, fraud detection, marketing, and development. Service providers will use your information as reasonably necessary to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.
The processors we use include Google, Facebook
We may transfer your data if we are involved in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control, in whole or in part.
We may disclose your data where reasonably necessary to: (i) comply with legal process, such as a court order, subpoena or search warrant, a government/law enforcement investigation, or other legal requirement; (ii) assist in the prevention or detection of crime (in each case, subject to applicable law); or (iii) protect the safety of any person.
We may also share data: (i) if disclosure may mitigate our liability in actual or threatened litigation; (ii) as necessary to protect our legal rights and the legal rights of our users, business partners, or other parties; (iii) to enforce our agreements with you; and (iv) to investigate, prevent, or take other action regarding illegal activity, suspected fraud, or other wrongdoing.
We may ask for your consent to share your data with third parties. In this case, we will make it clear why we are sharing the information.
In any of the above situations, we may use and share Non-Personal Information (which refers to data that does not, by itself, identify you, such as device information, general demographic data, general behavioral data, and geolocation in de-identified form), as well as hashed, non-human-readable form of Personal Information.
We may also share this information with other third parties, particularly advertisers, to develop and serve targeted advertising on our products or third-party applications and to analyze and report on the ads you have seen. We may combine this data with other non-personal information or personal data in hashed, non-human-readable form collected from other sources.
Storage period. We store your data for as long as you are a registered user of the product. Beyond that, we only store the data if we are required to do so by law (due to warranty, limitation or retention periods) or otherwise.
Account Deletion. If you decide to delete your account, all data we have about you will be deleted, except as follows:
Any details you make public (e.g. comments on other registered users' activities, gifts you have shared) will be anonymized, meaning it will be clear that these details were provided by the deleted user.
Any data required for the fulfillment of a contractual obligation or for compliance with statutory retention obligations by the product shall not be deleted, but shall be minimized to the extent necessary.
If storage is legally necessary (e.g. for accounting purposes), a deletion request will not affect the data.
6. What rights do you have?
We want you to be in control of your information, so we provide you with the following tools:
Access/update tools within the Services. Tools and account settings help you access, correct, or delete information you have provided to us and that is associated with your account directly within the Services. If you have any questions about these tools and settings, please contact our Customer Service team for assistance.
Device permissions. Mobile platforms have a permission system for certain types of device data and notifications, such as location services and push notifications. You can change the settings on your device to consent or object to the collection of that information or the display of that notification. Of course, if you do this, some services may lose full functionality.
Deletion. You can delete your account directly by using the corresponding function on the service , or by operating "My-Settings-Delete Account" .
We want you to understand your privacy rights. Here are a few key points to remember:
Review your information. Applicable privacy laws may give you the right to review the personal information we hold about you (depending on the jurisdiction, this may be called the right of access, the right of portability, or a variation of these terms). If you would like to request a copy of your personal information, please contact our Customer Service Team for assistance.
Update your information. If you believe that the information we hold about you is inaccurate or we are no longer entitled to use it and wish to request correction, deletion or object to processing of it, please contact our Customer Service Team.
For your protection and the protection of all of our users, we may ask you to provide proof of your identity before we can respond to the above requests.
Please keep in mind that we may deny requests for certain reasons, including if the request is unlawful or may infringe on trade secrets or intellectual property rights or violate the privacy of other users. If you wish to receive information about another user, such as a copy of any messages you receive from him or her through our Services, the other user must contact our Privacy Officer to provide written consent before the information is released.
Additionally, we may not be able to honor certain requests to object to the processing of your personal information, particularly if those requests would no longer allow us to provide services to you.
Uninstall. You can stop all information collection by the App by uninstalling the App using your device’s standard uninstall process. If you uninstall the App from your mobile device, the unique identifier associated with your device will continue to be stored. If you reinstall the App on the same mobile device, we will be able to re-associate this identifier to your prior transactions and activity.
Accountability. In some countries, including the European Union, you have the right to lodge a complaint with the appropriate data protection authority if you have concerns about how we process your personal information. The data protection authority to which you can lodge a complaint may be the data protection authority of your habitual residence, your place of work or where we are based.
We work hard to protect your personal information from unauthorized access or alteration, disclosure, or destruction. Like all technology companies, although we take steps to protect your information, we do not promise, and you should not expect, that your personal information will always remain secure.
We regularly monitor our systems for possible vulnerabilities and attacks and periodically review our information collection, storage and processing practices to update our physical, technical and organizational security measures.
If we suspect or discover any security breach, we may suspend your use of all or part of the Services without prior notice. If you believe your account or information is no longer secure, please notify us immediately through our Customer Service.
If you have any questions about this Privacy Policy, please contact us by email at gao66071@gmail.com.
If we make material changes to this Policy, we will notify you by posting the revised Privacy Policy or by providing a notice through our website or as required by law. You agree to review the Privacy Policy periodically to be aware of any modifications. You agree that your continued use of the Services after we post a revised Privacy Policy or provide a notice on our website will constitute your acceptance of the revised Privacy Policy. If you do not agree to the terms of the Privacy Policy, you should not use the Services.
Because we are always looking for new and innovative ways to help you build meaningful connections, this Policy may change over time. We will notify you of any significant changes before they take effect so that you have time to review the changes.